Your AI team: 4 free prompts for small business owners
Four ready-to-use ChatGPT and Claude prompts for the jobs that eat your week — customer replies, social captions, review replies and invoice follow-ups. Copy, paste, fill in the brackets.
Most business owners think an AI team means hiring a developer. It doesn't. It means four prompts and about ten minutes.
Each one below is written for a specific, repeatable job — not a vague ask. Copy it, paste it into ChatGPT or Claude, swap in your own details in the brackets, and read what comes back before you send it. It's a first draft, not a final answer.
The four prompts
You're replying to a customer message for [business name], a [type of business] in [suburb]. Here's the message: [paste message]. Reply in a friendly, professional tone, keep it under 60 words, answer their question directly, and end with a clear next step (e.g. booking link, phone number, or 'let me know a good time'). No emoji. Match how a real person would text back, not a corporate script.
Write an Instagram caption for this photo: [describe the photo]. Business: [business name], based in [suburb]. Tone: direct, a bit of personality, no corporate speak. Keep it to 3–4 short lines, sentence case, no emoji, no hashtags inside the caption itself. End with one clear call to action (book, call, or visit). List 5 relevant hashtags separately underneath.
Here's a customer review for [business name]: [paste review]. Write a reply that thanks them by name if given, references one specific detail from their review, and stays under 50 words. If the review is negative, acknowledge the issue without getting defensive and offer to sort it out offline (phone or email). No generic 'we value your feedback' filler.
Write a polite follow-up message for an unpaid invoice. Invoice number: [X]. Amount: [$X]. Due date: [date]. Days overdue: [X]. Tone: friendly first reminder if under 7 days overdue, firmer but still polite if over 14 days. Keep it under 80 words. Include the amount, the due date, and one easy way to pay. No threats, no legal language unless specifically asked for.
How to use: paste the prompt into ChatGPT or Claude, fill in the brackets with your own details, and treat what comes back as a first draft — read it before you send it.
Want this running without you typing a prompt at all?
These four are worth using by hand today. If the admin side — replying, posting, chasing reviews and invoices — is eating more of your week than you'd like, see what's included in AI automation for small business, or tell us what's taking the time and we'll send back a clear, fixed quote — get a proposal.
